Surveys
Definition
Defined as “the collection of
information from a sample of individuals trough their responses to questions”
(Check & Schutt, 2012)
The word “survey” is used most often to
describe a method of gathering information from a sample of individuals- This
sample is usually a fraction of the population being studied. Survey research
is a quantitative approach that features the use of self-report measures on
carefully selected samples. It is a flexible approach that can be used to study
a wide variety of basic and applied research questions.
Characteristics
of Surveys
- Surveys
can be administered in a questionnaire that is mailed or emailed or in an
interview over the phone or in person.
- Survey
researchers often seek information that is not already available.
- Survey
research requires the collection of standardized, quantifiable information
from all members of a population or of a sample.
- Validity
is the extent to which the measurements of the survey provide the
information needed to meet the study’s purpose.
- Survey
research is used to quantitatively describe specific aspects of a given
population.
- The
data required for survey research are collected from people and are,
therefore, subjective.
- Survey
research uses a selected portion of the population from which the findings
can later be generalized back to the population.
Main uses of the method
- To
measure the concept in which you are interested as precisely as possible.
- To
determine the characteristics of a population or a community.
- To
define existing conditions in a community or region.
- To
document community opinion.
- To
compare groups of communities.
- Survey
Research uses interviews, questionnaires, and sampling polls to get a
sense of behavior with concentrated precision.
- Researchers
can judge behavior and then present the findings in an accurate way.
Advantages of
Surveys
- Can
be developed in less time (compared to other data-collection methods)
- Can
be administered remotely via online, mobile devices, mail, email, kiosk,
or telephone.
- Conducted
remotely can reduce or prevent geographical dependence
- Numerous
questions can be asked about a subject, giving extensive flexibility in
data analysis
- A
broad range of data can be collected (e.g., attitudes, opinions, beliefs,
values, behavior, facts).
Disadvantages
of Surveys
- Data
errors due to question non-responses may exist. The number of respondents
who choose to respond to a survey question may be different from those who
chose not to respond, thus creating bias.
- Survey
question answer options could lead to unclear data because certain answer
options may be interpreted differently by respondents. For example, the
answer option “somewhat agree” may represent different things to different
subjects and have its own meaning to each individual respondent.
‘Yes,’ or ‘no’ answer options can also be problematic. Respondents
may answer “no” if the option “only once” is not available.
- Customized surveys can
run the risk of containing certain types of errors
- Respondents
may not feel comfortable providing answers that present themselves in an
unfavorable manner.
- Respondents
may not be fully aware of their reasons for any given answer because of a
lack of memory on the subject, or even boredom.

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